HIPAA Compliance and Health Information Privacy

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that sets national standards for protecting sensitive patient health information. It requires healthcare providers and organizations that handle medical data to safeguard Protected Health Information (PHI) from unauthorized access, disclosure, or misuse, while giving patients rights over their own medical data.

PHI is identifiable information related to your health condition, medical treatment, or healthcare services. This can include your medical history, physician consultation records, telehealth session details, medical marijuana or GLP-1 evaluation details, and personal identifiers tied to your healthcare records. HIPAA requires this information to be protected with appropriate privacy and security safeguards.

PCH Doctors uses administrative, technical, and physical safeguards to protect patient health information, including:

• Policies that limit access to health information to staff who need it to do their job
• Encrypted communications and access controls for storing and transmitting sensitive data
• Secure infrastructure protecting the servers and systems behind our telehealth services

We continuously review our privacy policies, security systems, and procedures to help maintain compliance with healthcare privacy regulations.

Our telehealth consultations use secure video, protected messaging, and secure transmission of medical documentation to help protect your privacy during a remote evaluation. While no electronic system can guarantee absolute security, we use reasonable safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your health information is used or disclosed only as permitted under applicable healthcare privacy laws, such as to facilitate your medical evaluation, support your telehealth consultation, maintain necessary records, or comply with a legal requirement. PCH Doctors does not sell patient medical information.

You may have the right to access your personal health information, request corrections to inaccurate records, request restrictions on certain uses or disclosures, and request confidential communication when appropriate. You can submit these requests using the contact information below.

Note: This HIPAA Compliance page should be read together with our Privacy Policy and Terms of Use, which cover how your personal data is collected, used, and protected in more detail.